Return Policy

Last Updated: March 25, 2025

Thank you for shopping at ElegantBagsHub.com. We want you to be completely satisfied with your purchase of lady handbags and accessories. Please read this Return & Exchange Policy carefully to understand your rights and how returns or exchanges work.

 
1. Eligibility for Returns

You may return an item within 7 days of delivery if it meets all of the following conditions:

  • The product is unused, unworn, and unwashed

  • Original tags, labels, and packaging are intact

  • The product is not damaged or altered

  • A valid order number is provided

Non-Returnable Items

The following items are not eligible for return:

  • Final sale or clearance handbags

  • Customized or personalized items

  • Accessories marked as hygiene-sensitive

 
2. Exchange Policy

We allow exchanges in the following cases:

  • Wrong item delivered

  • Damaged product received

  • Size or style issue (if the item remains unused and in original condition)

Exchange Conditions

  • Request must be made within 7 days of delivery

  • Exchange is subject to availability of the requested item

  • If the requested item is unavailable, store credit may be issued

 
3. Store Credit

If you prefer store credit instead of an exchange, it:

  • Can be used for any future purchase on ElegantBagsHub.com

  • Does not expire

  • Will be issued after the returned product is inspected

 
4. Refunds

  • Refunds are issued only in special cases, such as:

    • Order canceled before shipment

    • Duplicate payment

    • Product out of stock

  • Refunds (if approved) will be processed to the original payment method within 5–10 business days.

 
5. Return Process

To initiate a return or exchange:

  1. Email support@elegantbagshub.com with:

    • Order number

    • Reason for return/exchange

    • Photo or video evidence (if damaged or incorrect)

  2. Wait for our approval and return instructions.

  3. Ship the product back to the address provided.

  4. After inspection, we will process your exchange, store credit, or refund.

 
6. Shipping Costs

  • Return shipping is the responsibility of the customer, unless the product delivered was incorrect or damaged.

  • If the item is damaged or wrong, we cover the shipping cost for the return.

 
7. Order Cancellations

  • You may cancel an order before it is shipped.

  • Once shipped, cancellations are not possible, but you may return the item (if eligible).

 
8. Damaged or Wrong Items

  • Notify us within 48 hours of delivery if your product is damaged or incorrect.

  • Include photo evidence for faster processing.

  • We will arrange for a replacement or store credit at no extra cost.

 
9. Contact Us

For any return or exchange queries, contact us at:

Elegant Bags Hub
Email: support@elegantbagshub.com